Negotiations
Negotiations are a process whose goal is to bring parties to an agreement and choose a solution that will be equally satisfactory for all of them.
How to negotiate effectively?
- Be confident but not arrogant
- Listen carefully to what the other party has to say - to properly address the other party's arguments, you need to know and understand them thoroughly
- Control your emotions, don't give in to anger
- Be flexible and strive for compromise
- Prepare well for the meeting in terms of substance
- Communicate clearly and honestly
Popular negotiation techniques
Good cop and bad cop - a method inspired by interrogations in crime films, where the suspect testifies in the presence of two officers. One is unpleasant and angry, hostile and aggressive toward the suspect, and the other is understanding, patient, and calm, “being” an ally of the other side. When the “bad” cop leaves the room, the good one tries to persuade the person being interrogated to cooperate and make certain concessions.
Empty wallet - the party expresses approval and great interest in the offer, praises its attractiveness and is determined to make a purchase, but lacks sufficient funds. This obliges the negotiating partner to agree to terms that the low-budget party will be able to accept.
Reward in paradise - promising the other party large profits and other benefits in exchange for agreeing to certain concessions, without specifying when exactly they will achieve them.
Now or never - relying on time pressure: informing the other party that the offer is most favorable for them “only now” or “only until tomorrow.” They are to accept the presented terms without carefully analyzing them.
Russian front - presenting the party with two scenarios to choose from, neither of which is particularly favorable for them. However, they have the right to choose the option they consider more beneficial.
Read also:
Useful links:
https://pl.wikipedia.org/wiki/Negocjacje
http://www.negocjowaniewbiznesie.pl/lista-spis-technik-i-trikow-negocjacyjnych/
http://poradniknegocjatora.pl/techniki-negocjacji/