HOSTERSI

Hostersi specialize in delivering IT solutions in the areas of server infrastructure design, cloud computing implementation, server management, and DevOps services. They help increase data security and operational capabilities of their clients. How does Sellizer help them in their daily work?

Website: hostersi.pl

What convinced Hostersi to start using Sellizer?

Nobody likes being in the dark. Neither did they. They were sending a lot of proposals every day. But what happened next? They could only guess. Hostersi wanted to end the uncertainty and know exactly what happened with their sent proposal and what interested the recipient the most. They were looking for a way to continuously improve their proposals and more accurately segment their clients. An important factor in their choice was also the integration with Livespace (the CRM system they use) that Sellizer offers. Hostersi were looking for exactly this kind of solution, and the introductory offer was attractive enough that they had no doubts about starting the collaboration.

How do Hostersi use Sellizer in their daily work?

Primarily for sending proposals prepared for new and existing clients. Sometimes they also use it to deliver marketing materials, in order to have a better view of what interests a given recipient the most. This knowledge allows them to accurately personalize proposals for each client and continuously improve their offers. Knowing the time the recipient spent on each page, they know how to conduct the first conversation and what potentially difficult questions to prepare for.

Which Sellizer feature is most useful to them?

1. Statistics - These provide exact knowledge about the proposal. They are presented in an intuitive way, allowing quick verification of what happened with the sent proposal. Hostersi know how much time the client spent on each page, how many times they opened the proposal, when they closed it, whether they forwarded it, or printed it.
2. SMS notifications - Thanks to instant notifications about proposal opens, Hostersi have the chance to contact the client at the crucial moment.
3. JavaScript code support enabling remarketing - This feature allows displaying personalized ads (on Facebook or Google) to people who opened their proposal. This way, they don't let the client forget about them.

How quickly did Hostersi notice the first results of using Sellizer?

Immediately - meaning - from the moment they received the first SMS notification. The mere awareness that their proposal had been opened was encouraging. They no longer had to wonder whether it had arrived, whether it had been overlooked, they didn't have to call and ask "Have you reviewed my proposal?" - they knew it. This gave them a tremendous sense of comfort. They could immediately start checking the statistics of their first proposal sent through Sellizer. Their sales reps already knew what interested the client the most in the proposal and could start planning their work more efficiently, as well as better manage their time.

What are Hostersi most satisfied with regarding their collaboration with Sellizer?

• Flexibility and openness - Hostersi have interesting ideas, and Sellizer is open to improving the product. If an idea is feasible - it will most likely be implemented.
• Innovation - Hostersi emphasize that Sellizer has plenty of great ideas. One of them is the JavaScript codes that enable remarketing. As they say themselves - it is BRILLIANT! :)
• Willingness to help and quick responsiveness - They can reach out to the Customer Support team with any problem. They always receive a quick response even to the most complicated questions. They know they will be guided step by step until the problem is resolved.

Would Hostersi recommend Sellizer to their friends?

Of course! They are already doing so. Their clients, intrigued by how Sellizer works, reached out to Hostersi with questions about the tool. They gladly introduced the topic to those interested, and in this way the "interested" also became Sellizer clients!